Scale reducer fitted in line

Job Area: Woolwich (SE18)

A chrome and black inline scale reducer joined into a white plastic pipe with a compression nut at each end, on a cream painted wall, with a second white pipe running above it.
The scale reducer fitted in line on the pipe, with a compression joint at each end.

A scale reducer fitted in line on a pipe, a compression joint at each end. What one does in hard water, why it is not a water softener, and what we check.

A scale reducer fitted in line on a pipe.

What does a scale reducer do?

A scale reducer sits in line on a cold water pipe and changes the way the chalk in hard water comes out when the water is heated, so it forms a soft powder that washes through instead of a hard crust on heat exchangers, elements and valves. London City Plumbers fits them with a compression joint at each end.

The photograph shows it in place: a short chrome and black body joined into a white plastic pipe, a compression nut at each end, on a cream painted wall with a second white pipe running above it.

Hard water

The ground under most of our patch is chalk, so the water is hard.

Our boiler repairs page covers what that does: over years, the scale settles in heat exchangers, on immersion elements and inside shower valves.

Two of those have posts of their own here, an immersion heater element not working and a concealed shower valve replacement.

Inside a scale reducer

A scale reducer, which people also search for as a scale inhibitor or a limescale inhibitor, is a short metal body fitted in line on a cold water pipe, so the water passes through it before it reaches whatever it protects. The common inline kind is the electrolytic scale reducer. Inside the body is a core of a different metal, and as the water passes, a tiny trace of that metal goes into the water. That trace changes the way the chalk comes out of the water when it is heated. Instead of a hard crust that sticks, it forms a soft powder that washes through. It needs no power, no salt and no chemicals, so there is nothing to plug in and nothing to top up. All it asks for is room on the pipe for the body and a compression joint at each end, like the two in the photograph. The core is used up slowly, so in time the reducer is replaced rather than serviced.

Softeners and magnetic filters

A scale reducer is not a water softener.

The water is still hard when you drink it, and it will still fur a kettle in time. What changes is that the scale does not build up as readily on the hot surfaces behind it.

A magnetic filter is a different thing again. That sits on the heating pipework and catches iron sludge out of the radiators. A scale reducer sits on the cold water side and is about chalk.

The pipe run

On this kind of call we look at where the cold water enters and what it feeds.

Then we pick a straight run of pipe with room for the body and its two joints, fit the reducer, and check both joints for weeps once the water is back on.

Ring 07546 185778 and tell us whether the kettle furs quickly, the shower head blocks up, the hot water has gone slow or the heating is noisy.

Common questions

Do scale inhibitors work?

On hard water, an inline electrolytic one cuts the hard scale that builds on the hot surfaces behind it. It does not make the water soft, and it does nothing for scale that is already there.

Scale inhibitor or water softener?

A scale inhibitor is a short body on one pipe, with nothing to plug in or fill, and the water stays as it was to drink. A softener is a bigger unit that takes the hardness out of the water for the whole house and needs salt topping up. Tell us what you want protected and we will say which suits.

What is an electrolytic scale reducer?

The common inline kind. Inside is a core of a different metal. A tiny trace of it passes into the water and changes how the chalk forms when the water heats, so it washes through as a powder rather than sticking as scale.

Where is a scale reducer fitted?

On the cold water pipe before whatever it protects, on a straight run with room for the body and a compression joint at each end. The water has to pass through it before it is heated, so it goes on the way in, never on the hot side.

Why does the water here cause so much limescale?

The ground under most of our patch is chalk. The water picks up chalk on its way to the tap, and that is what settles as limescale in kettles, on immersion elements and inside shower valves.

How long does a scale reducer last?

The core inside is used up slowly, and how fast depends on how hard the water is and how much passes through. The maker prints a guide on the body. When it is spent, the reducer is swapped for a new one rather than serviced, and the two compression joints mean it comes off and goes on without cutting the pipe.

A written quote for your job

A clear written quote before any work starts.

Please add your name.
Please add a phone number so we can ring you back.
Please add your postcode so we know where you are.
Please choose what you need.
Or message us on WhatsApp

We'll ring you back to arrange it.

The number to ring

Describe the job on the phone and you will get a straight answer about it, then a price in writing before anything starts.

Call any time, day or night

07546 185778
Call now · 24hr